Note: Care Renew allows only one swap during the extended period of 12 months. Care Renew can only be activated if you used no more than one of the two possible swaps of the previous 12 month Care Basic period.
DJI Care - Keep flying
DJI Care is an effective, comprehensive warranty for your Mavic 2 Enterprise Dual, offering you greater peace of mind every time you fly.
Here you can buy an activation code for the DJI Care Enterprise Basic Renew service for the Mavic 2 Enterprise Dual.
For 239 € you get the option to receive up to one replacement unit ("new or good as new") for a defective unit (e.g. after a crash) if you pay an additional fee within 12 months.
- 269 € for the replacement unit
The service applies to damages caused by e.g.:
- User error
Care Renew must be activated timely at https://service.dji.com/care/active after your purchase, otherwise the claim for fulfilment will expire when your Care Basic period has ended.
- The language on the activation page must be set to German and your device should be already registered with the GO app, otherwise an error message might appear during activation.
- The landing page will only be displayed correctly in desktop browsers of a computer/laptop. Alternatively you can select "desktop view" in Chrome or Safari if you are using an Android or iOS smartphone/tablet.
Please see the terms and conditions on the DJI homepage:
You are only purchasing the activation code to register with DJI. Any service claims or services must be handled directly with DJI. After activation of the code, a revocation of the Care is no longer possible!